Free prompt builder

Build a customer apology prompt

Create a customer apology prompt grounded in the incident, known impact, and approved remedy. Review the AI draft for accurate acknowledgment and promises.

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How it works

  1. Subscribe to unlock the builder.
  2. Answer four quick questions. More context is optional.
  3. Copy the prompt into your AI app.

About this prompt

An apology helps when it names what happened, recognizes the customer's experience, and explains what you can actually do next. Supply the confirmed incident separately from its known impact.

Questions

Which AI can I use this with?

Any AI app. Paste the prompt into ChatGPT, Claude, Gemini, Copilot or whatever your team already uses.