Free prompt builder

Customer journey map prompt builder

Build a customer journey map prompt from a persona, touchpoints and observed friction. Keep evidence separate from assumptions and plan the next research step.

Enter your email to get your prompt. You'll also get Something Big, our free AI newsletter. Unsubscribe anytime.

Privacy policy

How it works

  1. Subscribe to unlock the builder.
  2. Answer four quick questions. More context is optional.
  3. Copy the prompt into your AI app.

About this prompt

A customer journey map is useful when it shows where a particular customer is trying to make progress and what interrupts that progress. Start with one persona and one bounded journey, such as moving from a trial invitation to a first successful export.

Questions

Which AI can I use this with?

Any AI app. Paste the prompt into ChatGPT, Claude, Gemini, Copilot or whatever your team already uses.